A five-day working course through all the essentials of a laboratory quality management system, from document control and validation to audits, proficiency testing and management review.
To meet internal and accreditation standards, laboratory leadership has to establish a quality management system: a system for continuously analysing, improving and re-examining the resources, processes and services of the laboratory. Managing a robust quality programme calls for a wide understanding of resource mobilisation, the processes and outcomes of laboratory medicine, and the accreditation and regulatory requirements that apply.
Building an effective laboratory QMS is hard because the goal, the best possible outcome, is difficult to quantify and often depends on processes outside the laboratory’s direct control. The total testing process, from pre-analytical through analytical to post-analytical, gives a comprehensive working model for evaluating every component of the quality plan as part of the organisation’s wider quality improvement programme. This course works through that model element by element.
A well-run QMS is the foundation for any laboratory accreditation. The quality system essentials covered here are the ones assessed under ISO 15189:2022, the CAP Laboratory Accreditation Program and the JCI laboratory standards, so the course prepares your team whichever route your laboratory takes.
Instructor-led training combining presentations, guided practical exercises, web-based tutorials and group work. Facilitators are seasoned medical laboratory experts who work as practitioners and trainers in the field. Every quarter we run one in-person cohort in Nairobi and one live online cohort, each of 5 to 30 participants.
| Intake | Sessions | Format and venue | Deadline | Availability |
|---|---|---|---|---|
| 11 to 15 Jan 2027 | Mon to Fri, 08:00 to 16:00 EAT (UTC+3) | In-person Nairobi, Kenya |
Until the intake is full | Open |
| 13 Jan to 26 Feb 2027 | Mon, Wed and Fri, 18:00 to 20:00 EAT (UTC+3) | Virtual (live online) Zoom |
Until the intake is full | Open |
| 5 to 9 Apr 2027 | Mon to Fri, 08:00 to 16:00 EAT (UTC+3) | In-person Nairobi, Kenya |
Until the intake is full | Open |
| 7 Apr to 24 May 2027 | Mon, Wed and Fri, 18:00 to 20:00 EAT (UTC+3) | Virtual (live online) Zoom |
Until the intake is full | Open |
| 5 to 9 Jul 2027 | Mon to Fri, 08:00 to 16:00 EAT (UTC+3) | In-person Nairobi, Kenya |
Until the intake is full | Open |
| 7 Jul to 20 Aug 2027 | Mon, Wed and Fri, 18:00 to 20:00 EAT (UTC+3) | Virtual (live online) Zoom |
Until the intake is full | Open |
| 20 Sep to 8 Nov 2027 | Mon, Wed and Fri, 18:00 to 20:00 EAT (UTC+3) | Virtual (live online) Zoom |
Until the intake is full | Open |
| 4 to 8 Oct 2027 | Mon to Fri, 08:00 to 16:00 EAT (UTC+3) | In-person Nairobi, Kenya |
Until the intake is full | Open |
Times are shown in the timezone of the venue. Where your browser can work it out, your local time appears underneath.
Need a different date or your whole team trained? Every course can be delivered in-house or virtually on dates that suit you. Mention this in the notes when you register.
USD 1,750 per participant
Group and in-house rates on request.
We invoice after registration. Pay by bank transfer or M-Pesa at least one week before the course starts. Your place is confirmed once payment is received.
Facilitators are experienced medical laboratory experts who work as practitioners and trainers in the field. Named facilitators are confirmed in the joining instructions.
Certificate of completion issued by Elmenta Consulting on successful completion of the training. A certificate of completion records attendance and completion; it is not a professional certification and does not confer laboratory accreditation.
Licensure lets you operate, certification checks your management system, and accreditation proves your results are valid. Here is how ISO 15189, ISO 9001, KMLTTB and SLIPTA…
How medical laboratories build a QMS that works: the 12 quality system essentials, how they map to ISO 15189:2022, a six-phase roadmap and a checklist before…
Yes. It covers every quality system essential a new QMS needs, in the order you would build them.
Yes. In-house delivery for a team is available at any time. Choose the in-house option on the registration form.
Yes. CAP, JCI and ISO 15189:2022 all assess the same quality system essentials, such as document control, competence, quality control and nonconformity management. The course is built around ISO 15189:2022 and does not work through each scheme’s checklist item by item.
After you register we send a pro forma invoice. Payment is due at least one week before the course starts, by bank transfer or M-Pesa.
Three days that turn laboratory staff into confident ISO 15189:2022 internal auditors who can plan, conduct, report and follow up an audit.
Build an occurrence management programme that catches errors and near misses, investigates them properly and stops them recurring.
