Clinical Laboratory Management

A three-day management course for laboratory directors, managers, chief technologists and supervisors who run the laboratory and answer for its quality.

3 days in person / 4 weeks online (24 hours) In-personVirtual (live online) Next: 8 to 10 Feb 2027 USD 1,050
Interior of a clinical laboratory

Overview

Level
Open to all experience levels
Delivery format
In-person, Virtual (live online)
Teaching language
English
Duration
3 days in person / 4 weeks online
Prerequisites
None stated

Weak managerial skill and staff leadership are among the biggest obstacles to excellence in the clinical laboratory. Directors, managers, chief technologists and supervisors need a working command of management principles and how they apply to laboratory medicine, and they need to refresh those skills as the environment for laboratory medicine and pathology keeps changing.

This course offers comprehensive, practical guidance on laboratory management for the 21st century. It helps the people in charge make sure the laboratory meets accepted standards in every aspect of its operation and delivers reliable diagnostic services to the people who depend on it.

Who this course is for

  • Clinical laboratory directors
  • Laboratory managers and quality managers
  • Chief technologists and section heads
  • Laboratory supervisors

How it is delivered

Competency-based sessions using interactive teaching methods that take participants through laboratory practice and management skills. Facilitators are experienced medical laboratory experts who work as practitioners and trainers in the field. Every quarter we run one in-person cohort in Nairobi and one live online cohort, each of 5 to 30 participants.

What you will learn

  • Discuss management principles and how they apply to the clinical laboratory
  • Show understanding and skill in operational documentation and personnel management
  • Manage laboratory resources with knowledge and expertise
  • Apply quality measures across the diagnostic cycle
  • Coordinate the laboratory to improve safety and productivity
  • Develop systems for sustained quality improvement
  • Evaluate the quality management system and client satisfaction
  • Use laboratory data in decision making and problem solving

Syllabus

Day 1

  1. Overview of health facility management
  2. Organisation, documentation and personnel management
  3. Laboratory resource management
  4. Conflict management
  5. Managing change

Day 2

  1. Managing the laboratory testing process
  2. Laboratory design and biorisk management
  3. Laboratory evaluation and continual improvement
  4. Customer service and management review
  5. Information management, utilisation and application

Day 3

  1. Establishing the laboratory QMS
  2. Performance appraisal and competency assessment
  3. Management of point-of-care testing
  4. Selection and implementation of new equipment
  5. Laboratory safety strategic planning

Materials included

  • Participant guide and training materials

Duration and schedule

Total duration
3 days in person / 4 weeks online
Learning hours
24
Session frequency
In person: 3 consecutive days, 08:00 to 16:00 EAT. Online: 12 two-hour sessions, Mon, Wed and Fri 18:00 to 20:00 EAT, over 4 weeks.
Cohort size
Cohort of 5 to 30 participants
IntakeSessionsFormat and venueDeadlineAvailability
8 to 10 Feb 2027 Mon to Wed, 08:00 to 16:00 EAT (UTC+3) In-person
Nairobi, Kenya
Until the intake is full Open
22 Feb to 22 Mar 2027 Mon, Wed and Fri, 18:00 to 20:00 EAT (UTC+3) Virtual (live online)
Zoom
Until the intake is full Open
3 to 5 May 2027 Mon to Wed, 08:00 to 16:00 EAT (UTC+3) In-person
Nairobi, Kenya
Until the intake is full Open
19 May to 14 Jun 2027 Mon, Wed and Fri, 18:00 to 20:00 EAT (UTC+3) Virtual (live online)
Zoom
Until the intake is full Open
2 to 4 Aug 2027 Mon to Wed, 08:00 to 16:00 EAT (UTC+3) In-person
Nairobi, Kenya
Until the intake is full Open
16 Aug to 10 Sep 2027 Mon, Wed and Fri, 18:00 to 20:00 EAT (UTC+3) Virtual (live online)
Zoom
Until the intake is full Open
4 Oct to 3 Nov 2027 Mon, Wed and Fri, 18:00 to 20:00 EAT (UTC+3) Virtual (live online)
Zoom
Until the intake is full Open
8 to 10 Nov 2027 Mon to Wed, 08:00 to 16:00 EAT (UTC+3) In-person
Nairobi, Kenya
Until the intake is full Open

Times are shown in the timezone of the venue. Where your browser can work it out, your local time appears underneath.

Need a different date or your whole team trained? Every course can be delivered in-house or virtually on dates that suit you. Mention this in the notes when you register.

Fees and payment

USD 1,050 per participant

Group and in-house rates on request.

How payment works

We invoice after registration. Pay by bank transfer or M-Pesa at least one week before the course starts. Your place is confirmed once payment is received.

Cancellation and refund terms

The fee includes

  • Facilitation and training materials
  • Two tea breaks and buffet lunch each day (in-person sessions)
  • Certificate of completion
  • First month of Elmenta Lab Pro mentorship, free

Instructors and certificate

Facilitators are experienced medical laboratory experts who work as practitioners and trainers in the field. Named facilitators are confirmed in the joining instructions.

Certificate

Certificate of completion issued by Elmenta Consulting on successful completion of the training. A certificate of completion records attendance and completion; it is not a professional certification and does not confer laboratory accreditation.

Common questions

Is this course suitable for a newly appointed laboratory manager?

Yes. It is designed for anyone who has, or is about to take, responsibility for running a laboratory.

Can the content be tailored to our hospital?

Yes. For in-house delivery we adjust the case material to your laboratory's setting and standards.

How is payment made?

After you register we send a pro forma invoice. Payment is due at least one week before the course starts, by bank transfer or M-Pesa.

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